We are recruiting to fill the position below:

Job Title: Retail Store Manager

Locations: Maitama and Kwali, Abuja (FCT) 

Employment Type: Full-time

Direct Report to: Director, Business, and Systems Development

Dotted Report To: Office of the Vice President

Position Summary

• The Store Manager is responsible for the overall management, performance, and profitability of SCL’s retail store, where all farm produce and agro-allied products are displayed and sold.
• The role ensures proper inventory control, product quality management, sales growth, customer satisfaction, compliance with food safety standards, and alignment with SCL’s core values of Integrity, Intensity, Innovation, and Involvement.

Key Responsibilities

Store Operations Management:

• Oversee daily store operations and ensure smooth functioning
• Ensure proper display and merchandising of farm produce and processed products
• Maintain cleanliness, hygiene, and food safety standards
• Implement standard operating procedures (SOPs) for the Store operations.

Inventory & Stock Control:

• Receive products from farm units and verify quality and quantity
• Maintain accurate stock records and inventory systems
• Monitor product shelf-life and minimize spoilage or wastage
• Conduct periodic stock audits
• Coordinate replenishment with production units.

Sales & Revenue Growth:

• Develop and implement sales strategies
• Monitor daily, weekly, and monthly sales performance
• Prepare sales reports and forecasts
• Identify new market opportunities and customer segments
• Support promotional and marketing activities.

 Financial Accountability:

• Oversee cash handling and POS transactions
• Ensure accurate daily sales reconciliation
• Prevent loss, theft, or misappropriation
• Submit periodic financial and performance reports.

Customer Service & Relationship Management:

• Ensure high standards of customer service
• Address customer complaints professionally
• Build strong relationships with repeat customers
• Promote SCL brand values and product quality.

Team Leadership & Supervision:

• Supervise store assistants and sales staff
• Train staff on customer service and product knowledge
• Set performance targets and conduct evaluations
• Ensure compliance with safeguarding and ethical standards.

Compliance & Risk Management:

• Ensure compliance with health, safety, and regulatory requirements
• Implement fraud prevention and internal control measures
• Ensure safeguarding standards are maintained within store operations.

Key Performance Indicators (KPIs)

• Monthly sales growth percentage
• Inventory accuracy rate
• Stock loss/wastage rate
• Customer satisfaction rating
• Timely submission of reports
• Profit margin performance.

Qualifications & Experience

• Bachelor’s Degree or HND qualification in Business Administration, Marketing, Agriculture, Supply Chain Management, or related fields
• 3 - 5 years experience in retail store management (agro-related experience preferred)
• Strong inventory and financial management skills
• Proficiency in Microsoft Office and POS systems
• Knowledge of food safety standards is an advantage.

Competencies:

• Strong leadership and organizational skills
• High level of integrity and accountability
• Excellent communication and customer service skills
• Analytical and problem-solving ability
• Ability to work in a fast-paced farm-based environment.

Working Conditions:

• Based at SCL’s retail store and farm premises
• May require weekend or extended hours during peak sales periods
• Direct engagement with farm production units.

Application Closing Date

13th March, 2026.

Method of Application

Interested and qualified candidates should send their resumes, cover letters, and references in a single file (Word document or PDF) to: recruitment@sclng.com using the Job Title as the subject of the mail.

Note

• Only shortlisted candidates will be contacted.
• SCL is an equal opportunity employer and strives to provide a culturally diverse workforce; we do not discriminate in employment based on race, creed, colour, nationality, origin, age, sex, religion, or marital status.
• For information on SCL, visit our website atwww.sclng.com.